I can't re install apps in my new computer

[Jess01]

Hi my name is Jessica! I was using my apps in my macbook and all good. I have a one year student membership to use the creative cloud. I bought an iMac and tried to install the apps there but it just allows me to install the trials. Why? I should be able to install again the apps not the trials. I am paying for this every month.

Thanks

[Sheena Kaul]

Hi Jessica,

Please try to sign out and then sign in again.

You may refer to the help document:

Sign out, Sign in | Creative Cloud Desktop app

If in case you still face issues, please contact support:

https://helpx.adobe.com/contact

Regards,

Sheena.