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Hi my name is Jessica! I was using my apps in my macbook and all good. I have a one year student membership to use the creative cloud. I bought an iMac and tried to install the apps there but it just allows me to install the trials. Why? I should be able to install again the apps not the trials. I am paying for this every month.
Thanks
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Hi Jessica,
Please try to sign out and then sign in again.
You may refer to the help document:
Sign out, Sign in | Creative Cloud Desktop app
If in case you still face issues, please contact support:
https://helpx.adobe.com/contact
Regards,
Sheena.