I can't see the Beta version Premiere Pro to download on my creative cloud

[Ariel25419331ozoz]

I have Premiere Pro Beta on my laptop (Mac Pro M1), but it doesn't appear on my Mac Studio Creative Cloud. I have re-installed Creative Cloud three times already, and I don't know what else to do. Do you have any suggestions?

Thanks!

[kglad]

https://helpx.adobe.com/premiere-pro/using/premiere-pro-beta.html?x-product=Creative%20Cloud%20Deskt...

[Ariel25419331ozoz]

Hi kglad,

One computer (macbook pro m1) show the beta versions to download, but my desktop computers (mac studio) doesn't show the beta versions. I have re-installed the creative cloud 5 times. Do I need to delete all my apps and then reinstall them? That would take a lot of time, but if that would fix it. I am not sure why the beta version aren't showing up on my desktop, and are showing up on laptop?!

Thanks for your help!

Best, Ariel

[kglad]

if an app's not listed by the cc desktop app, it's usually because the computer doesn't meet specs

did you click the download button at the link i suggested?

[Ariel25419331ozoz]

You said, "Because the computer doesn't meet the specs." My Mac Studio has an M1 Ultra with 64 GB of RAM. It has a better processor than my M1 MacBook Pro, twice the RAM, and the Beta apps section shows up on my MacBook Pro but not my Mac Studio M1 Ultra. That doesn't make any sense. I deleted all my apps and used the Creative Cloud app uninstaller, and beta apps are not showing up, except Illustrator beta and Aero beta, but that doesn't require the "beta section" to show up, they just show up with all the other apps. My MacBook Pro and Mac Studio are on the same Adobe account. So that doesn't make sense being on the same account. I am pretty sure the Mac Studio meets the requirements for the Beta software. 

[Ariel25419331ozoz · Accepted solution]

Okay, never mind! It was a problem with a special custom Creative Cloud installer from my University. They had to activate beta for my Creative Cloud, but apparently, they accidentally turned off the beta install option. 

[kglad]

ok