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I cannot cancel my product ?

New Here ,
Jan 07, 2018 Jan 07, 2018

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I want to cancel my CC (indesign)
Please help me

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Jan 07, 2018 Jan 07, 2018

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Community Expert ,
Jan 07, 2018 Jan 07, 2018

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New Here ,
Jan 07, 2018 Jan 07, 2018

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I try to follow that description  but no way out

for one hour to solve that puzzle no way out

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New Here ,
Jan 07, 2018 Jan 07, 2018

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Complain about them on Twitter, someone from their customer support team will ask for an email and the cancel for you

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New Here ,
Jan 07, 2018 Jan 07, 2018

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I try to follow that description  but no way out

for one hour to solve that puzzle no way out

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New Here ,
Jan 07, 2018 Jan 07, 2018

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Telephone number removed

[personal information removed per policy - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

The person who asked for that number is a SCAMMER not an Adobe employee

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Community Expert ,
Jan 07, 2018 Jan 07, 2018

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Do not post personal information here. You may be being scammed. Adobe staff will have a STAFF badge. They never ask for your phone number.

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Community Expert ,
Jan 07, 2018 Jan 07, 2018

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Hi sukonthajitw59479620,

please follow the link that John gave you. If there's no "Cancel" button for you, then you will need to
get in touch with the Adobe Customer Care Team by clicking the following link:
» Contact Customer Care

Keep in mind that the Chat is only operated weekdays (Monday - Friday).

Adobe's Customer Care Team is also available on twitter: @AdobeCare

Kind Regards,
Maurice

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Community Expert ,
Jan 07, 2018 Jan 07, 2018

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You need to be logged into the Adobe ID you used to purchase the subscription when you're doing Chat.

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