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I cannot delete Illustrator

New Here ,
Oct 24, 2022 Oct 24, 2022

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I am trying to make some space on my Mac.  I have so many files.  I like to search the net and write stuff down.  

 

I had a phoneview folder that was at lweast 100 gigs.  haha

 

I am trying to uninstall some Adobe apps.  I don't use illustrator right now.  But when I click uninstall in the Adobe app, nothing happens.   The other apps uninstalled fine.  So what's stopping that one?

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Community Expert ,
Oct 24, 2022 Oct 24, 2022

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Try using Creative Cloud Cleaner tool for uninstallation if unistallation from the Creative Cloud Desktop app is not working for you. Details in the link below

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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is the cc desktop app installed on your computer (because you're using other subscription programs)?

 

if yes, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

if no, is there any adobe program on your computer other than the unwanted illustrator?

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