I cannot install the Creative Cloud desktop

[marloesd30065847]

When I try to install the CC desktop I get a message:

'Adobe Creative Cloud , required to solve this problem on is damaged or missing . Download and install Adobe Creative Cloud again through ' http://adobe.com/go/adobecreativecloudapp '

Redo the CreativeCloudSet -up does not help. removing the app with the Creative Cloud Uninstaller gives no result. I also tried to remove all of the Adobe files with the Adobe Creative Cloud Cleaner Tool.

I had a working CC but had a crash caused by a virus . Many files , including those of CC have been removed.

What is the problem?

[gretavdr]

I have a similar problem. Tried to install CC LR on a Win 10 Laptop, got to 42%, uninstalled, used the CC Cleaner, rebooted (all done several times as per the troubleshooting instructions). Now the setup will not start at all.

I installed on my Win 10 desktop, no problem.

[gretavdr]

I downloaded the CC uninstaller, ran it, restarted the machine. The installer is now running.

Uninstall the Adobe Creative Cloud desktop application

[Tanja2014]

all this BS would not be needed when adobe would provide proper offline installer for their apps.  😞

getting the adobe apps on a system is for many people a nightmare already.

not to mention adobe is unable to create a stable and robust update process.

it speaks volume that the error code list for adobe installers is 3 pages long.