I cannot open or install CS2 to my Mac (2010) What is going on?

Report · Mar 27, 2012

Process: Adobe Reader 7.0 [349]

Path: /Volumes/Adobe Creative Suite/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/MacOS/Adobe Reader 7.0

Identifier: Adobe Reader 7.0 Installer by Netopsystems AG

Version: Adobe Reader 7.0 version 2.3.0.10 (2.3.0.10)

Code Type: PPC (Translated)

Parent Process: launchd [90]

Date/Time: 2012-03-27 17:24:18.424 -0400

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report: 90751 sec

Crashes Since Last Report: 60

Per-App Crashes Since Last Report: 2

Anonymous UUID: 22E9EE22-4A24-4434-BE42-B2D6DCB213C6

Exception Type: EXC_CRASH (SIGTRAP)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 libSystem.B.dylib 0x80239236 __pthread_kill + 10

1 libSystem.B.dylib 0x80238ad7 pthread_kill + 95

2 ...nstaller by Netopsystems AG 0xb80bfb30 0xb8000000 + 785200

3 ...nstaller by Netopsystems AG 0xb80c0037 0xb8000000 + 786487

4 ...nstaller by Netopsystems AG 0xb80dd8e8 0xb8000000 + 907496

5 ...nstaller by Netopsystems AG 0xb8145397 spin_lock_wrapper + 1791

6 ...nstaller by Netopsystems AG 0xb801ceb7 0xb8000000 + 118455

Thread 1:

0 libSystem.B.dylib 0x80142afa mach_msg_trap + 10

1 libSystem.B.dylib 0x80143267 mach_msg + 68

2 ...nstaller by Netopsystems AG 0xb819440f CallPPCFunctionAtAddressInt + 206231

3 libSystem.B.dylib 0x80170259 _pthread_start + 345

4 libSystem.B.dylib 0x801700de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x802fc540 ecx: 0xb7fff9ac edx: 0x80239236

edi: 0xb8211640 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac

ss: 0x00000023 efl: 0x00000286 eip: 0x80239236 cs: 0x0000000b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x8023922c

Binary Images:

0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <E1B922F4-23DC-467E-631F-7E1B9C9F51CB> /usr/lib/libz.1.dylib

0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib

0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <7CB1AB76-50A2-8E56-66E4-CF51CA75B177> /usr/lib/libauto.dylib

0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib

0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib

0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <67866EA0-11AD-E175-066C-48E996265855> /usr/lib/dyld

0xb8000000 - 0xb81defff +Adobe Reader 7.0 Installer by Netopsystems AG Adobe Reader 7.0 version 2.3.0.10 (2.3.0.10) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Volumes/Adobe Creative Suite/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/MacOS/Adobe Reader 7.0

0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Translated Code Information:

objc[349]: garbage collection is ON

NO CRASH REPORT

Model: MacBookPro8,1, BootROM MBP81.0047.B1E, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB

Serial ATA Device: MATSHITADVD-R UJ-898, 2.29 GB

USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3

USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8

USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

Report · Mar 27, 2012

There is most likely problems with your Rosetta installation. You will want to go to the Apple website and try to download and install Rosetta again.

Report · Mar 27, 2012

How do I do that?

Report · Mar 27, 2012

@Trebligalyal,

Hope this would help.

http://docs.info.apple.com/article.html?path=Mac/10.6/en/27987.html

Report · Mar 27, 2012

You will want to follow the directions listed at http://docs.info.apple.com/article.html?path=Mac/10.6/en/27987.html. If you need further assistance with utilizing Rosetta I would recommend contacting Apple directly.

Report · Mar 27, 2012

I downloaded the Rosetta stuff, and it still isn't working... What should I do?

Report · Mar 27, 2012

Do you receive any error messages besides the crash report? Did Photoshop CS2 ever work on this Macintosh or is this your first time installing?

Report · Mar 27, 2012

It worked previously, and I tried to use it last night but it wouldn't open. So I followed the directions and deleted everything off my computer from CS2 and that should have fixed it but it didn't.. No I didn't recieve anything but a crash report.

Report · Mar 27, 2012

Will you can certainly try the steps listed in Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html. It might also be worthwhile to note if it is crashing when you are launching the program or running the installation of the software. If it is crashing when you try to launch then you can try installing and reinstalling but you still might not approach the root cause of what is causing your difficulty.

Report · Mar 27, 2012

First the crash log you have pasted in the forums is for the Adobe reader, which was used to be the free app and latest version of Adobe reader 10 is available on adobe.com website for free.

Process: Adobe Reader 7.0 [349]

Path: /Volumes/Adobe Creative Suite/Adobe Reader 7.0/Adobe Reader 7.0.app/Contents/MacOS/Adobe Reader 7.0

Identifier: Adobe Reader 7.0 Installer by Netopsystems AG

Version: Adobe Reader 7.0 version 2.3.0.10 (2.3.0.10)

Code Type: PPC (Translated)

Regarding your photoshop , we need to have the crash log and exact issue like what you did and what happened , what is the exact error message you are getting?