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I am trying to update to the latest version of Adobe Photoshop (v24). I am currently using v 23.5.0. When I click on the Update button I get a message that says 'Can't update Photoshop... because Adobe Bridge 2022 and Adobe Photoshop are open. They are NOT open. (I am using macOS 12.6 Monterey). How do I fix this?
I tried that, but it didn't work. In the end I had to call in an ICT techie who went to OS ccommand line level to remove what he called a 'ghost version' of Photoshop that had not closed properly. That's the only thing that worked.
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restart your computer and immediately retry installing
<moved from using the community >
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I tried that, but it didn't work. In the end I had to call in an ICT techie who went to OS ccommand line level to remove what he called a 'ghost version' of Photoshop that had not closed properly. That's the only thing that worked.
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glad it's resolved.
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