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I cant buy a product as its directing me to Vietnam

New Here ,
May 30, 2017 May 30, 2017

"Purchase Unavailable This product isn't available for purchase in your country or region (Vietnam)."

Hello, im trying to buy a product from Adobe but it keeps directing me to Vietnam. However, i do not live in Vietnam, im currently in the Philippines. Just wondering if its also blocked in this country. thx

[Moved from the Forum comments forum (which is for issues with these forums themselves) and into a product support forum - moderator]

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correct answers 1 Correct answer

Adobe Employee , May 31, 2017 May 31, 2017

Hi Ieszere,

I see your Adobe account has Vietnam as it's registered country. The Country of the Adobe ID, payment details & store has to be same.

To change the country associated with your account, see link for instructions:

Change the country associated with your Adobe ID

To know more about this, you may also contact support.

Feel free to update the thread for any other query.

Regards

Kanika

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Community Expert ,
May 31, 2017 May 31, 2017

What product are you trying to buy?

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Adobe Employee ,
May 31, 2017 May 31, 2017
LATEST

Hi Ieszere,

I see your Adobe account has Vietnam as it's registered country. The Country of the Adobe ID, payment details & store has to be same.

To change the country associated with your account, see link for instructions:

Change the country associated with your Adobe ID

To know more about this, you may also contact support.

Feel free to update the thread for any other query.

Regards

Kanika

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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