I cant contact support

New Here ,
Sep 12, 2022 Sep 12, 2022

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I literally can't find a way to contact adobe directly for support on my account inquiry. I browsed the adobe website and my account, and the help center for days and still can't find a way to email or chat with adobe support directly. Is there no other way than to call them? 

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Community Expert ,
Sep 12, 2022 Sep 12, 2022

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Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Participant ,
Sep 21, 2022 Sep 21, 2022

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This doesn't work. There's no chat window anywhere.

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

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@Andreas Resch, again - use a browser that supports cookies and popups.

 

here's the popup i see when clicking @Peru Bob's link, 

kglad_0-1663770797412.png

 

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Participant ,
Sep 21, 2022 Sep 21, 2022

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I found out that the chat window won't open when the VPN service is active. Ridiculous.

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Community Expert ,
Sep 21, 2022 Sep 21, 2022

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i didn't know that.  thanks for the info!

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