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I did not cancel

Explorer ,
May 15, 2019 May 15, 2019

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I got an email saying my account was canceled because I had asked for them to cancel it, and I haven't! Adobe customer service said "it was an error". What the hell is going on at Adobe?

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , May 15, 2019 May 15, 2019

Contact Customer Care  — there is nothing more we can do on this here.

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Community Expert ,
May 15, 2019 May 15, 2019

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Contact Customer Care  — there is nothing more we can do on this here.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
May 15, 2019 May 15, 2019

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Would be nice if Adobe gave us answers as to why this kinda crap is happening. COmpany is at full "We don't care about you" level right now.

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