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Participant
December 21, 2020
Question

i get 2 error codes opening creative cloud

  • December 21, 2020
  • 1 reply
  • 299 views

Ive unistalled twice and it still wont open same error pops up

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
December 21, 2020

See this reply by Nancy OShea :

 

Update Windows and get the latest Visual C++ runtime.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

While you're at it, you should confirm that your system meets or exceeds the Creative Cloud system requirements before you install.

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

from here:

https://community.adobe.com/t5/download-install/installation/m-p/10849200?page=1#M449467

 

 

TurtleBSAuthor
Participant
December 22, 2020

It has still not worked, would the fact im using a hotspot and not a wifi be the cause of my problem?

Peru Bob
Community Expert
Community Expert
December 22, 2020

That should have no bearing on that issue.