I get errorcode 195 Mac OS 10.11 required on Mac OS 10.13.6 during installation of PS elements 2022

Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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Hi there

I'm trying to install Photoshop Elements 2022 on my macbook having MacOS v 10.13.6.

Installation stops with errorcode 195, saying minimum requirement is Mac OS 10.11, but I am (as already stated) on Mac OS 10.13.6.

Skærmbillede 2022-01-16 kl. 17.01.22PSE_install_ERROR.png

I have restarted the macbook and retried installation, it stops on this each time

 

BR

Pia Dannerfeldt

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2022 Jan 18, 2022
Piad, I am very sorry, but Photoshop Elements 2022 requires macOS 10.15 or later.  Please see https://helpx.adobe.com/photoshop-elements/system-requirements.html for a complete list of system requirements. If you purchase Photoshop Elements 2022 from Adobe directly, please see https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html for information on how to request a refund of the purchase.

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Piad, I am very sorry, but Photoshop Elements 2022 requires macOS 10.15 or later.  Please see https://helpx.adobe.com/photoshop-elements/system-requirements.html for a complete list of system requirements.

 

If you purchase Photoshop Elements 2022 from Adobe directly, please see https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html for information on how to request a refund of the purchase.

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Community Beginner ,
Jan 18, 2022 Jan 18, 2022

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Thank you very much for quick answer; I assume I can upgrade my mac, I hope so.
I bought version with both windows and mac, so if not, I many find my old windows PC and see if I'm luckier with that one.
I bought PSE from retailer.

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Adobe Community Professional ,
Jan 18, 2022 Jan 18, 2022

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You can try upgrading to Monterey / BigSur . 

https://support.apple.com/en-us/HT211238

 

https://support.apple.com/en-in/HT212551

 

 

If you have saved any customized presets/ catalog  , backup before upgrade.

 

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