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I got a problem with my plan

New Here ,
Mar 16, 2015 Mar 16, 2015

Hi!

I bought a year plan for students on Creative Cloud, but when i install the apps they are just for a few days like a free version,  but i paid for them and i´m paying each month. Why is that?

What can i do? Do I nean to cancel my plan?

Thanks for your help

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LEGEND ,
Mar 17, 2015 Mar 17, 2015
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Adobe Employee ,
Mar 17, 2015 Mar 17, 2015
LATEST

Hi there,

It looks like subscription was activated on Mar 16, 2015.

If you are still facing any problem then please try quitting CC and relaunching. If that doesn't help, try Solution 2 from this doc: https://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html .

^Ani

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