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laurag37590452
Participant
December 22, 2017
Answered

I have a Macbook Air (10.10.5) and cant download lightroom

  • December 22, 2017
  • 2 replies
  • 6490 views

I don't know what version of lightroom it is, just whichever one pops up when you search lighroom on google. I don't know why it says its not compatible, I just got this laptop in 2015 so it is still really new.

    Correct answer Bani Verma

    Hi Laurag37590452,

    As you have mentioned you would like to install and use Adobe Lightroom on your Mac machine however you get an error that it is not compatible.

    This is because Lightroom Classic CC and Lightroom CC both are not compatible with this version of Mac OS.

    To install and run Lightroom Classic CC and Lightroom CC on your machine you'll need minimum of Mac OS 10.11 (El Capitan), for more information see: Lightroom Classic CC system requirements​, Adobe Photoshop Lightroom CC system requirements

    So I would recommend you to update the operating system of your machine and then install the the version of Lightroom you need,

    Let us know if this helps.

    2 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 22, 2017

    I just got this laptop in 2015 so it is still really new.

    Time to upgrade the OS X operating system. You're probably still running the version that was installed when you bought it.

    You need at least 10.11 these days. The current version is 10.13.

    See macOS - How to Upgrade - Apple

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    December 22, 2017

    Hi Laurag37590452,

    As you have mentioned you would like to install and use Adobe Lightroom on your Mac machine however you get an error that it is not compatible.

    This is because Lightroom Classic CC and Lightroom CC both are not compatible with this version of Mac OS.

    To install and run Lightroom Classic CC and Lightroom CC on your machine you'll need minimum of Mac OS 10.11 (El Capitan), for more information see: Lightroom Classic CC system requirements​, Adobe Photoshop Lightroom CC system requirements

    So I would recommend you to update the operating system of your machine and then install the the version of Lightroom you need,

    Let us know if this helps.

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