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I have a software download card & I'm being told it isn't active

mandyl44774976
New Here ,
Dec 04, 2015 Dec 04, 2015

When I enter my product number, I get "oops, this ......doesn't seem to be active" What do I do?

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correct answers 1 Correct answer

Sheena Kaul Adobe Employee
Adobe Employee , Dec 04, 2015 Dec 04, 2015

Hi,

Please follow Redeem your Student and Teacher edition purchase, convert a redemption code to a serial number, and more.

Else you may Contact Customer Care


Regards,

Sheena

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replies 2 Replies 2
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Mohit Goyal Adobe Employee
Adobe Employee ,
Dec 04, 2015 Dec 04, 2015

Moved to Downloading, Installing, Setting Up

Thanks,

~Mohit

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Sheena Kaul Adobe Employee
Adobe Employee ,
Dec 04, 2015 Dec 04, 2015
LATEST

Hi,

Please follow Redeem your Student and Teacher edition purchase, convert a redemption code to a serial number, and ...

Else you may Contact Customer Care


Regards,

Sheena

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
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