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Burrd
Participant
February 4, 2020
Question

I have an active creative cloud key which lets me use everything, lightroom says I need to buy it

  • February 4, 2020
  • 1 reply
  • 863 views

I have used creative cloud apps for 2 years now, I renewed my key about a month ago, everything has worked perfectly until a few days ago, I started up lightroom and get prompted to buy it, I click buy and it says im subscribed and its all good, I close the window and it doesnt allow me to do anything and has a thing that says buy. Photoshop and other programs work fine, I even checked the status of my key on my profile and it shows it was only put in recently and is still in effect.

Please help

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1 reply

February 4, 2020

Hi

Try signing out to the Creative Cloud app and back in again

Burrd
BurrdAuthor
Participant
February 4, 2020

Thanks for the speedy reply, sadly though I just did that and its still happening.

February 4, 2020