I'm suddenly getting a constant pop up stating my software is non-genuine. I understand this is a older software and I have already spoken with tech support who tried to convince me to upgrade to cs2, however because we use several custom scripts within this version I simply just need to the popup warning to go aways. I'm not interested in upgrading as a solution. I simply need the popup page to stop.
My title stating "Creative Suite 1.1" was used because your technician insisted I type it as such. She was the one that told me verbatim what to list in the forum. I went around and around with her explaining to her to simply look in my account at Adobe and she can clearly see that I'm using cs5. here's a screen shot of my account that your tech refused to look at https://drive.google.com/file/d/1xbEjRfkMo9jxCsa-OBM1V0t3Bt6MpfIZ/view?usp=drivesdk
You may also view my Adobe programs installed here https://drive.google.com/file/d/19hLFDCmmL9vfhpi-hY0xuiBQYwXEJV7d/view?usp=sharing
These products were purchased legally at a big box store, are only owned by me and only registered by me.
Paul, I know this is a very frustrating situation but I can confirm that the Creative Suite 5.5 Design Premium serial number that I reviewed is the same as the one in your PNG file. You can find information on how to view your registered software titles at http://helpx.adobe.com/x-productkb/global/find-serial-number.html
I am sorry, Paul, but since the serial number was flagged for piracy the only steps you can take is to work with our team that is available through Invalid or revoked serial numbers .
You may also want to consult with the big box store who sold you the software, Paul. I reviewed CS5.5 Design Premium serial number, registered under your account, and it was for the English Asia Pacific language and was suppose to be for sale to Asia Pacific region individuals only.
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