i have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again on another computer?

[poojan55386359]

I  have just downloaded adobe photoshop elements 13 on a vista laptop and realised it is not compatible.will i be able to download it again  on another computer?

[Ned Murphy · Accepted solution]

Yes.  There should be a download link if you purchased it from Adobe.  You can also find a download at...

PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.

Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.

Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

[Pattie-F]

Pooja,

Just so you know, here's how licensing/activation works:

For purchased software, if you have not entered your serial number to activate the product, then you still have two activations allowed.

You are allowed to install the software on two machines of the same platform at a time, as long as you don't use them simultaneously

If you have activated the serial number on two machines already, you should  deactivate one before trying to use it on another.

Activate or deactivate an Adobe product

In cases where you don't have access to your previous computer, you can ask Adobe Support to help you deactivate.  Have your serial number or Adobe ID ready, and then contact us.

Pattie