I have my redemption code and serial number, but when I attempt to download, it tells me "page not found". I've tried several browsers to no avail. any suggestions?

[michaelf71614733]

I have my redemption code and serial number, but when I attempt to download, it tells me "page not found". I've tried several browsers to no avail. any suggestions?

[sarsaxen]

Hi Michaelf,

May I know the version of Photoshop you are trying to install?

Regards

Sarika

[Sheena Kaul · Accepted solution]

Hi,

Please refer to the help documents below to download the Adobe CC desktop app:

Creative Cloud for desktop

Download, install, update, or uninstall apps

Regards,

Sheena