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A
Anonymous
April 23, 2014
Question

I have purchased "Adobe Production Studio Premium" (2005) off Amazon, but it will not activate.

  • April 23, 2014
  • 1 reply
  • 557 views

Good day,

I have purchased a full retail version of "Adobe Production Studio Premium" (2005) (1 user licence) off Amazon, but there are problems  to activate it.
Tried to activate the software by internet and by phone. Both times equally unsuccessful. Eventually I have located the following link "https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads" to resolve the activation process however I could not find the exact package to correspond to my purchase "Production Studio Premium" - instead everything is splintered into different parts. Am I legally allowed to download and install the software from individual parts provided within "the link" I have mentioned or I should consider going for a refund and sending back the "Adobe Production Studio Premium" for a full refund. Bear in mind, I have no other but commercial and business intentions. Help and advise appreciated.

Thank you.

This topic has been closed for replies.

1 reply

Ned Murphy
Ned Murphy
Legend
April 23, 2014

If you purchased the CS2 suite then you are allowed to download and install whatever you can of the software thru the Adobe site. 

You can get more information regarding the situation with the CS2 applications/activations thru the following page:

Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -

http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

A
Anonymous
April 23, 2014

The activation issues in the link you had posted are indentical to mine. Internet wise the server is unavailable, while over the phone I am getting "The product activation was unsuccessful. (in American accent) Please go to www.adobe.com/go/activation".
Thing is mine software product (package) is branded/called "Adobe Creative Suite Production Studio Premium" and includes several CS2 products, namely: Photoshop CS2, Illustrator CS2. Not sure if it still qualifies for the available downloads within the CS2 support link.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
April 23, 2014

NFFDLL for additional information please see http://forums.adobe.com/thread/1195856 where this topic has been discussed.

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