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I have purchsed the creative suite around 3 years ago, and now want to move the whole collection to an external SSD, is it possible?

New Here ,
Jul 21, 2015 Jul 21, 2015

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I have purchsed the creative suite aroun 3 years ago, and now want to move the whole collection to an external SSD, is it possible?

Is so, how can I do it?

When I tried to login to my adobe account, I cannot find any record of my purchase

thanks.

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Adobe Employee ,
Jul 21, 2015 Jul 21, 2015

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Hi Angela1,

Can you please confirm which version of Creative Suite did you purchase?

Do you have any proof of purchase?

Regards,

Sheena

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New Here ,
Jul 21, 2015 Jul 21, 2015

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it is the Master Collection Cs6 and I have the serial number with me

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Adobe Employee ,
Jul 21, 2015 Jul 21, 2015

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LEGEND ,
Jul 22, 2015 Jul 22, 2015

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All you need is the download link and your serial number.

It is not possible to "move" and installed product from one location to another (at least not on Windows).

  1. uninstall the product from the old location
  2. download the installer
  3. install the product on the new location (if the installer lets you choose)
  4. activate it with your serial number

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