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I keep being asked to purchase/register my software, why is this when I have the cloud?

New Here ,
May 15, 2012 May 15, 2012

I keep being asked to purchase/register my software. Why is this when I have a creative cloud membership?

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Creative Cloud
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Adobe Employee ,
May 23, 2012 May 23, 2012

This is not normal, you should just need to log into the software with your Adobe ID and be all set. Has it always done this or did this just start recently? Are you on a Windows or Mac computer?

-Dave

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Adobe Employee ,
May 23, 2012 May 23, 2012
LATEST

I'm moving this thread over to our download/installation forum.

For general Creative Cloud Membership questions, here is the FAQ link:

http://www.adobe.com/products/creativecloud/faq.html

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