Copy link to clipboard
Copied
I'm trying to install Creative Cloud.
Kindly Find the Fix that worked for Most of the Users.
Thanks:
Aamir Khan
Copy link to clipboard
Copied
Nobody can tell you anything without proper system info or other technical details.
Mylenium
Copy link to clipboard
Copied
Hi Sara,
Error 101/102 normally appear when the the installer is unable to extract the files.
This could be due to a corrupt/incomplete download, the installer trying to extract at a location it does not have permissions to, or just plain permissions issue.
Also see, http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html for help with Error 101 and 102.
1. Ensure that you're downloading to a writeable user location, and not to "Program Files" or Applications" folders
2. Try solution 1 and restart the download
3. Try solution 2 to clear some space if you're running low
4. Ensure that you're logged in with Admin privileges
Regards,
Sheena
Copy link to clipboard
Copied
Find more inspiration, events, and resources on the new Adobe Community
Explore Now