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I keep getting an Error 102 when I try to install. Help?

New Here ,
Mar 18, 2015 Mar 18, 2015

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I'm trying to install Creative Cloud.

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Creative Cloud

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LEGEND ,
Mar 18, 2015 Mar 18, 2015

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Nobody can tell you anything without proper system info or other technical details.

Mylenium

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Adobe Employee ,
Mar 19, 2015 Mar 19, 2015

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Hi Sara,

Error 101/102 normally appear when the the installer is unable to extract the files.

This could be due to a corrupt/incomplete download, the installer trying to extract at a location it does not have permissions to, or just plain permissions issue.

Also see, http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html for help with Error 101 and 102.

1. Ensure that you're downloading to a writeable user location, and not to "Program Files" or Applications" folders

2. Try solution 1 and restart the download

3. Try solution 2 to clear some space if you're running low

4. Ensure that you're logged in with Admin privileges

Regards,

Sheena

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Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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LATEST

Kindly Find the Fix that worked for Most of the Users.
Thanks:

Aamir Khan

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