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A
Anonymous
November 22, 2015
Question

I keep getting an update failed, another installer running.

I continually get an update failed. Another installer currently running which must be closed, message. There are NO other installers of any kind running on my laptop. I need this fixed.

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    2 commentaires

    A
    Anonymous
    December 11, 2015

    This was a problem for awhile, but it suddenly stopped doing it. All of the updates finally installed. My laptop is weird. Go figure. It's a Sony Vaio running Windows 7, lol.

      Govardhan.V
      Govardhan.V
      Participating Frequently
      November 22, 2015

      Windows or Mac ?


      Did you tried restarting computer ?

      A
      Anonymous
      November 22, 2015

      Windows 7. It doesn't matter if I restart the computer. It still won't work.

      Govardhan.V
      Govardhan.V
      Participating Frequently
      November 22, 2015

      Step 1)

      Launch Task Manager and end all Adobe related processes like Creative Cloud , CoreSync , AAMUpdater.................etc , also look for processes like Setup.exe , Windows Installer....etc

      Also check if Windows update is running in background , if yes you will need to wait till the update process is completed.

      Step 2)

      Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

      Type in below command and hit 'Enter' key.

      Services.msc

      It will open Windows Services window.

      Locate option named Windows Installer and then right click on it and select Properties option .

      Make sure the StartUp Type is set to Manual .

      And the Windows Installer service is started.

      Do the same thing for Windows Module Installer service.

      Also check whether any Anti-Virus scan is running in background.

      Then try to update again and check.

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