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CombustibleProductions
CombustibleProductions
Participant
April 10, 2015
Answered

I keep getting Error code 81 when I try to install creative cloud. Help!

  • April 10, 2015
  • 2 replies
  • 8398 views

I have been a creative cloud member for over a year.  I tried to download lightroom and nothing happened so I tried uninstalling the creative cloud.  Now I'm trying to reinstall it and keep getting error code 81. I have deleted every installer I can find on my computer.  Help!

This topic has been closed for replies.
Correct answer kglad

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.

2 replies

xiablanco05
xiablanco05
Participant
June 5, 2019

So, does that means that I have to uninstall all my Adobe applications to fix my Adobe Creative Cloud?

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 5, 2019

yes

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 11, 2015

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.

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