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Participant
March 16, 2020
Question

I lost the cloud icon on the menu bar at the top of my screen

  • March 16, 2020
  • 2 replies
  • 186 views

Since having modified my Adobe account on my name and credit card account, (I used to use my ex-company account) I no longer have the Adobe icon. It is missing in the menu bar. Even when I try to reinstall it, the icon does not appear in the menu bar. I am afraid I have deleted some files, by accident, that could explain the situation. 

How can I have a direct access to the icon in the menu bar? .. Thank you for you help.

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    March 16, 2020

    "Even when I try to reinstall it"

    What software is "it"?

    Peru Bob
    Community Expert
    Community Expert
    March 16, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.