Skip to main content
Known Participant
December 2, 2022
Question

I'm getting an incompatible error in apps

  • December 2, 2022
  • 2 replies
  • 4141 views

I get the error that all Adobe programs are not compatible. I am using the latest version of Windows 10.

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
December 2, 2022

>I am using the latest version of Windows 10

 

Exactly what does that mean? As an actual version, not just 'latest'

 

I have read some recent messages that version 22H2 is causing problems

Known Participant
December 3, 2022

I get this error

Peru Bob
Community Expert
Community Expert
December 3, 2022

Please answer the questions asked by kglad.

Can you translate the error message to English for us? 

kglad
Community Expert
Community Expert
December 2, 2022

when do you see that error?

did you make any changes to anything adobe or your os?

 

embed a screenshot of that error.

Known Participant
December 2, 2022

I installed the Creative Cloud application not on the disk with windows, but on the other, could it be related?

kglad
Community Expert
Community Expert
December 4, 2022

I'm telling you from the beginning. Normally adobe programs were running smoothly on my computer. Since my computer got heavy, I decided to format it and I formatted and installed the same windows on my computer again. Before formatting, I was not encountering this error in cc application, but after formatting, I am encountering this error and I cannot install programs.


did you install the cc desktop app to the default c drive?