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I make payment yesterday but today can not use my product .

New Here ,
Jul 20, 2019 Jul 20, 2019

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I make payment yesterday  but today can not use my product . my plan is Photoshop and Lightroom   , I contact customer service  they not improve and not give good answer for me  , He tell me to calling  xxxxxxxx    for  contact support?  Do you have the other way for that ?  Email ? Chatting?   Have anyone can email to me and edit it ?  You send bill to me again after I make payment  and now I can not sign in to my program  please contact and help me soon ,Thank you

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Community Expert ,
Jul 20, 2019 Jul 20, 2019

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why can't you use your programs?

and to chat with support: using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Jul 20, 2019 Jul 20, 2019

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What do you see when you visit this page:

https://account.adobe.com/plans

It should show the plan you subscribed to! Does it that?

It should show something like this:

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jul 22, 2019 Jul 22, 2019

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not see like this . but evrytime i choose  Paid monthly  for  Photoshop and lightroom

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Community Expert ,
Jul 22, 2019 Jul 22, 2019

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Jul 23, 2019 Jul 23, 2019

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LATEST

Did something change by now?

ABAMBO | Hard- and Software Engineer | Photographer

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