I need a phone support! If not I need to get the programs into my new pc, it´s in the wrong pc right now.

[johanl76407871]

I need a phone support, PLEASE! If not I need to get the programs ino my new pc, it´s in the wrong pc right now. I have a licens that I pay a lot og money for and I just need to download the programs, but how??

[Ned Murphy]

Download/install the desktop application, sign in, install the subscription application(s).

Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#activate-ho...

Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html

Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-apps-from-cre...

Chat/phone support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the desired option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

[Pattie-F]

Johan,

If you got a new computer and will not be using creative cloud on the old one, simply sign out of creative cloud  Sign in, Sign out | Adobe Creative Cloud desktop app to deactivate the subscription on that one.

You can have creative cloud installed and signed in on two computers, as long as you only use it on one at a time.

To put it on another computer, download and install as you did on the first computer, sign in to your Adobe account on the Adobe website using your Adobe ID, download the Cloud desktop app, then download the software.

You can download the installer for Creative Cloud from here :  Creative Cloud Help | Creative Cloud for desktop.

After you install the Creative Cloud desktop application , you will need to sign in with an Adobe ID and Password. Then you can install apps. This link offers more information and step by step instructions if you need it:  Creative Cloud Help | Download, install, update, or uninstall apps

Pattie