I purchased lightroom last week and it is still telling me that my trial is up.

[kalynholden309]

can someone please help me to figure out how to activate it after I have purchased it?

[khatwani · Accepted solution]

Moving this thread to : Downloading, Installing, Setting Up

[Kanikas]

Hi,

For Activation :-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

For trial :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

Hope this helps !!!