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Participant
November 28, 2012
Question

I receive error 255:255 when trying to deactivate Elements 11

  • November 28, 2012
  • 1 reply
  • 3881 views

am trying to deactivate ph sh ele 11 but get error code #255:255 both suspend and permanently

what is meaning of code and what is solution. i understand i cant deinstall ele till deactivated permanently

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    November 28, 2012

    Branched this out to a new discussion.  Could you please provide a screen shot of the error 255:255 which you are receiving?  You can find details on how to post a screen shot at http://forums.adobe.com/docs/DOC-2324.

    Participant
    November 29, 2012

    hi jeff, here screen of #255:255 error msge i get when try to "suspend activation" of ele11 from help menu

    Participating Frequently
    November 29, 2012

    David,

    I've confirmed, and your Elements deactivation for the SN ending in 9040 has sucessfully gone through.

    Thanks

    Nikhil