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davidhelas
Participant
November 28, 2012
Question

I receive error 255:255 when trying to deactivate Elements 11

  • November 28, 2012
  • 1 reply
  • 3881 views

am trying to deactivate ph sh ele 11 but get error code #255:255 both suspend and permanently

what is meaning of code and what is solution. i understand i cant deinstall ele till deactivated permanently

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    November 28, 2012

    Branched this out to a new discussion.  Could you please provide a screen shot of the error 255:255 which you are receiving?  You can find details on how to post a screen shot at http://forums.adobe.com/docs/DOC-2324.

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    davidhelasAuthor
    Participant
    November 29, 2012

    hi jeff, here screen of #255:255 error msge i get when try to "suspend activation" of ele11 from help menu

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    Nikhil_Bisne
    Participating Frequently
    November 29, 2012

    David,

    I've confirmed, and your Elements deactivation for the SN ending in 9040 has sucessfully gone through.

    Thanks

    Nikhil

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