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I've bought subscription twice from different accounts. Need to cancel one.

New Here ,
Jan 16, 2016 Jan 16, 2016

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I've bought subscription twice from different accounts, because the first one took to long to activate. So I just used old non-activated account to start work immediately. Now I need to cancel my subscription for PhotoShop on this account, because the first one aslo start working.

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correct answers 1 Correct answer

Community Expert , Jan 16, 2016 Jan 16, 2016

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Community Expert ,
Jan 16, 2016 Jan 16, 2016

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New Here ,
Aug 12, 2022 Aug 12, 2022

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Will that cancel my other account as well?

 

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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You need to ask support, not other users

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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