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albertof71171845
Participant
April 18, 2019
Question

i've canceled my students subscription wrongly

  • April 18, 2019
  • 2 replies
  • 106 views

Hello,

two days ago i canceled accidentally my students subscription and i have to pay 88€, how can i restart my suscription without pay that price? because i want to keep using adobe programs paying the mensual price.

many thanks.

This topic has been closed for replies.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 18, 2019

You can't. Only thing you can do is to take a new subscription and ask Adobe to waive the cancellation fee. Do both together by Contact Customer Care.

ABAMBO | Hard- and Software Engineer | Photographer
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 18, 2019

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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