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A
ankushd10188210
Participant
November 23, 2016
Answered

I want to cancel subscription to ai on creative cloud.

  • November 23, 2016
  • 1 reply
  • 307 views

I want to cancel subscription to ai on creative cloud. I see no option to cancel in on website. I my account it shows i have a free subscription to creative cloud, however i still get charged.

I want to know what is the plan i subscribed, since am not able to get it online.

Kindly correct this problem, there are huge number of complains with this subject. However, it seems that you choose to keep it difficult to cancel.

This topic has been closed for replies.
Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 23, 2016

Manage your Creative Cloud membership

A
ankushd10188210Author
Participant
November 24, 2016

I tried this. I do not see any subscriptions in my account to be able to cancel.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 24, 2016

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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