I want to download my purchased software to a new computer that I own.

New Here ,
Jan 09, 2022 Jan 09, 2022

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I recently purchased a new computer, and I had previously purchased the Adobe Acrobat Standard DC software for another computer that I owned. .  How can I  download the software that I purchased to my new computer?  I own the softeare, and didn't get a subscription.  I have the license key.

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Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

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For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your Adobe account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you always have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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New Here ,
Jan 09, 2022 Jan 09, 2022

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Thanks for the response.  I purchsed via Dell and downloaded it to my computer.  I'm now wondering if they'll be cooperative, as I purchased a non-Dell computer.

 

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Adobe Community Professional ,
Jan 10, 2022 Jan 10, 2022

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You don't have wrote which excat version of Acrobat Standard DC you have buyed. But...

... take a look here if this match with your version:

https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.html

https://helpx.adobe.com/download-install/kb/acrobat-2017-downloads.html

 

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