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Participant
July 17, 2014
Answered

I want to obtain my serial number for Creative Suite 5.5 Design Premium. I have the product code but have lost other documentation.

  • July 17, 2014
  • 2 replies
  • 846 views

A few months ago i was in the same position, having to re-install Creative Suite on a new laptop. For some reason it was very easy, but I can't remember how it was done. I don't want to have to contact my institution for proof of status again, and wait several days to get a response. I am on a deadline for something before then. Any advice gratefully received.

    This topic has been closed for replies.
    Correct answer kglad

    then record your serial number.

    if you registered with adobe, log into your account, https://www.adobe.com/account.html

    if it's currently installed on a pc you can use belarc advisor to retrieve it.

    2 replies

    Sanjeeta Kandpal
    Adobe Employee
    Adobe Employee
    July 17, 2014
    pol1974Author
    Participant
    July 17, 2014

    Thanks for the responses.

    I managed to get my serial number by going into my Adobe ID account and found the recorded details of an earlier chat with Adobe support, which had the serial number in it.

    kglad
    Community Expert
    Community Expert
    July 17, 2014

    now save that number.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 17, 2014

    then record your serial number.

    if you registered with adobe, log into your account, https://www.adobe.com/account.html

    if it's currently installed on a pc you can use belarc advisor to retrieve it.