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I WANT TO QUIT ALL MY ACCOUNTS

New Here ,
Feb 02, 2018 Feb 02, 2018

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I cannot find a way to complete cancel all of my membership with ADOBE and there is no way to even contact 'Customer Service' ... which, in this case, would be a mis-nomer. If there is such a thing as Customer Service at ADOBE ... available on their website I cannot find the way to access it. If there is a phone number for ADOBE Customer Service it is NOT on their website. There is no way to CHAT or to SEND AN EMAIL ... and I'm totally frustrated with ADOBE and I JUST WANT TO QUIT ALL OF MY ACCOUNTS.

Contact me by the phone number you have for my account and let's get the quitting started.

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correct answers 1 Correct answer

Community Expert , Feb 02, 2018 Feb 02, 2018

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

I hope you read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html so you will know that an early cancel has a fee

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Community Expert ,
Feb 02, 2018 Feb 02, 2018

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To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

I hope you read the Subscription Terms https://www.adobe.com/misc/subscription_terms.html so you will know that an early cancel has a fee

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New Here ,
Nov 09, 2022 Nov 09, 2022

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Please cannel all my account

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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New Here ,
Apr 02, 2023 Apr 02, 2023

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i cant quit my subscribtions. ive been trying the link to do it myself, but it doesnt lead anywhere. Help me quit this. 

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LEGEND ,
Apr 03, 2023 Apr 03, 2023

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If you can't do it yourself, you have to contact Adobe to cancel your accounts (and pay the cancellation charge). The answers already here show how to contact Adobe.

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New Here ,
Apr 03, 2023 Apr 03, 2023

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i cant find a way to contact them. ive been trying to find a way to cancel this for over an hour now. So frustrated. 

 

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Adobe Employee ,
Apr 03, 2023 Apr 03, 2023

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Hi,

We're here to help you. Please use this link to contact support team for help:

https://helpx.adobe.com/in/contact.html

 

Feel free to update the thread for any other questions. 

 

Thanks 

Kanika

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Community Expert ,
Apr 03, 2023 Apr 03, 2023

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LATEST

@Lina29212484a8y1 

 

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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