I went to Adobe Creative Cloud to install Bridge. I pressed the Download button next to Bridge and my creative cloud now says "installing update..." but the sequence is at 0% and won't get any higher. Please help me, thanks

[jaredm521]

I went to Adobe Creative Cloud to install Bridge. I pressed the Download button next to Bridge and my creative cloud now says "installing update..." but the sequence is at 0% and won't get any higher. Please help me thanks everyone

[Bani Verma · Accepted solution]

Hi,

Please Quit the installation and then quit the Creative cloud app.

After that reboot the machine.

Let us know if this helps.

Regards,

Bani

[Bani Verma]

You may also want to check the below links :

Installing Updates: Stuck at 0%

Troubleshoot Adobe Creative Cloud download and installation issues

Regards,

Bani

[jaredm521]

Thank you very much Bani Saini! This helped me a lot.

Regards,

Jared

[Bani Verma]

You're Welcome.

Regards,

Bani

[Pattie-F]

moving  to Creative Cloud Download & Install