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matilda123
Participant
November 26, 2019
Question

Illustrator Download gets stuck at 10.3%

  • November 26, 2019
  • 2 replies
  • 1905 views

everything with the download is working perfectley until it hits 10,3%, then it stops and wont go further. I've tried dowloading it several times. Tried everything regarding the connection to wifi and so on...what am I doing wrong?? 

 

 

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2 replies

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
November 26, 2019

Hi there,

 

Thanks for reaching out. You may follow the steps provided on https://helpx.adobe.com/in/creative-cloud/kb/stop-respoding-downloading-apps.html

Also, moving this thread to "Get Started" community for expert help.

 

Regards,

Ashutosh

    R
    Community Expert
    Rob de WinterCommunity Expert
    Community Expert
    November 26, 2019

    Hmm, that's strange. Have you tried closing down the Creative Cloud app (by closing it down in the menu bar)? Just closing it down with the closing button doesn't really close it. Then restart it and try it again. 

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