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Greg5CC1
Participant
September 19, 2020
Answered

Illustrator free trial .dmg damaged

  • September 19, 2020
  • 1 reply
  • 726 views

Hi, I just began the free trial for Adobe Illustrator and my download link (a .dmg) is not functioning. I have redownloaded multiple times and all times it fails with the same error message.

 

 

 

This topic has been closed for replies.
Correct answer John T Smith

Are you using the Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 19, 2020

Are you using the Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

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Greg5CC1Author
Participant
September 19, 2020

I tried that, in fact I get exactly the same issue.

 

I'm on a Macbook Pro running Catalina 10.15.6

 

 

Just Shoot Me
Just Shoot Me
Legend
September 19, 2020

It is something on your computer.

I would think, suspect, that maybe 1000 people installed CC desktop on a computer today, or yessterday or the day before and it seems you are the only one having this problem.

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