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After I made the payment, I tried to download the Illustrator.
It gave me this message but it seems forever....
Illustrator is downloading.....
(See attached)
Once you had double click on Adobe Creative Cloud icon , let me know whether the Creative Cloud icon appears for a second and disappears ?
Or simply restart the computer once and double click on Adobe Creative Cloud icon .
Then launch Activity Monitor and check whether Creative Cloud Process is running or not .
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Hi,
Could you please tell me which web browser you are using to download.
Regards,
Anupriya Khare
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Safari.
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Download and install Adobe Creative Cloud app using which you can install Illustrator CC applications ,
Windows :
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
Mac :
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
Reference :
https://helpx.adobe.com/creative-cloud/help/download-install-app.html
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I have installed the Creative Cloud desktop many times but every time I click the Creative Cloud in the Apps folder, it did not launch the app... Nothing appears
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Once you had double click on Adobe Creative Cloud icon , let me know whether the Creative Cloud icon appears for a second and disappears ?
Or simply restart the computer once and double click on Adobe Creative Cloud icon .
Then launch Activity Monitor and check whether Creative Cloud Process is running or not .
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Hi. Have you checked your downloads and uploads. I am having a similar problem of incredibly slower than usual download speeds. I am using a Mac while downloading Photoshop. I have nothing else connected to the network. I launched Network Utility and Adobe is sending half a packet of data for every packet it recieves. So far I have recived 15,000,000 packets and sent 7,500,000. Why is Adobe sending/uploading so much data? Does anyone know why this is happening? Could I have a virus, or is adobe mining my laptop for data? Either way, uploading half as much data again is obviously slowing download speeds.