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Participant
December 23, 2020
Question

Illustrator

  • December 23, 2020
  • 3 replies
  • 464 views

Hey people, I need some help, my Illustrator doesn't work and I don't understand why, the window with error 206 keeps poping up, tryed everything, other internet connections, turned off firewall, turned off antivirus software, even reinstalled my windows, nothing works for me, sometimes it opens browser for me, that shows to turn off because log in is done, then it keeps doing the same thing over and over..

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3 replies

Participant
December 23, 2020

Okay so I found a fix for it myself, I've just downloaded Adobe Creative Cloud Desktop and there I just log on, updated Illustrator and lauched It, now it opened perfectly, ty for help lads.! 

Jeffrey_A_Wright
Community Manager
Community Manager
December 23, 2020

Excellent, please bookmark this discussion, in case you encounter any additional problems, Žygimantas.

Just Shoot Me
Legend
December 23, 2020

Did Illustrator ever work on your system?

Are you using any Proxy services?

If Illustrator did work when did it stop working and what changed on your system just prior to it stop working.

Participant
December 23, 2020
It's first time, I've just downloaded it and it doesn't work at all.

I'm not using any Proxy services.



--
Žygimantas Jedenkus.
Jeffrey_A_Wright
Community Manager
Community Manager
December 23, 2020

Zygimantas, I am very sorry that your local network is encountering so many difficulties contacting our servers.  Error 206 means that the computer can't reach the required servers. If you need additional assistance discovering why then please contract someone locally to troubleshoot the network.  To use an individual membership you will need access to the servers and ports listed in https://helpx.adobe.com/enterprise/kb/network-endpoints.html.

 

For more information on Error 206 see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206.

Participant
December 23, 2020

So what exactly do I need to do now? Would a VPN help my computer to reach the required servers? It's because of my country that I'm living or what's up?

Jeffrey_A_Wright
Community Manager
Community Manager
December 23, 2020

Zygimantas, you will want to start by checking that the computer has access to the servers and the ports listed https://helpx.adobe.com/enterprise/kb/network-endpoints.html.  Several free web-based utilities can help you with this process.

 

If the computer and/or network are owned and managed by an organization, then it may not even be possible to use individual memberships due to the restrictions set by the organization.