I am using adobe illustrator CS6. Having recently changed computers, I am trying to download the CS file from my adobe account onto the new computer. I am getting an error message (screen shot attached below). I have tried using different browsers and I have tried contacting the adobe support but they say this version is nos onger supported and I have to reach out to the community for help ! Can anyone help??
Try the direct download links on ProDesign Tools' website. These links are to actual Adobe installers from Adobe's servers. The guy who runs the site is an Adobe Community Professional and frequent contributor here. He posts the links with Adobe's permission. IMPORTANT: Follow the Very Important Instructions or it won't work.
NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below. https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html NOTE 2: Legacy Creative Suite will never run on Catalina, Big Sur or Monterey. And it is not tested on Win11. Only the latest Creative Cloud products are compatible with newer computers. Hope that helps.
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media