Impossible de telecharger Photoshop CC V.20 - Error 191

[fabriceg19065881]

Bonjour

J'essaye d'installer Photoshop V20 depuis Creative Cloud et le teléchargement s'arrête à 5 % avec ce message : Fatal Error 119

Je suis sous Mac High Sierra 10.13.6

Comment faire pour terminer l'installation ???

Merci d'avance

Fabrice.

[02GEEK]

Check your error code here:

Creative Cloud download and install errors

[fabriceg19065881]

yes

but  I have tried every thing and nothing is working....

an other idea ?

Thanks.

[02GEEK]

then try this

Creative Cloud app installation hangs

and if that doesn't help

​Installing Creative Cloud on macOS 10.12 (Sierra)

[Jeffrey_A_Wright · Accepted solution]

Fabriceg19065881, error 191 occurs because the computer is unable to receive a response from our servers.  If you are using a computer and network that you maintain yourself then please follow the steps listed in Resolve connection errors with Adobe Creative Cloud and Creative Suite applications to resolve the connection error.

If you do not personally manage the computer and network then please involve someone who does have the necessary access.  For more details regarding Error 191 see Adobe apps download and install errors .

Please update this public forum discussion if you have any questions, Fabriceg19065881.