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fabriceg19065881
fabriceg19065881
Participant
October 25, 2018
Answered

Impossible de telecharger Photoshop CC V.20 - Error 191

  • October 25, 2018
  • 1 reply
  • 1098 views

Bonjour

J'essaye d'installer Photoshop V20 depuis Creative Cloud et le teléchargement s'arrête à 5 % avec ce message : Fatal Error 119

Je suis sous Mac High Sierra 10.13.6

Comment faire pour terminer l'installation ???

Merci d'avance

Fabrice.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Fabriceg19065881, error 191 occurs because the computer is unable to receive a response from our servers.  If you are using a computer and network that you maintain yourself then please follow the steps listed in Resolve connection errors with Adobe Creative Cloud and Creative Suite applications to resolve the connection error.

    If you do not personally manage the computer and network then please involve someone who does have the necessary access.  For more details regarding Error 191 see Adobe apps download and install errors .

    Please update this public forum discussion if you have any questions, Fabriceg19065881.

    1 reply

    0
    02GEEK
    Participating Frequently
    October 25, 2018

    Check your error code here:

    Creative Cloud download and install errors

    fabriceg19065881
    fabriceg19065881Author
    Participant
    October 25, 2018

    yes

    but  I have tried every thing and nothing is working....

    an other idea ?

    Thanks.

    0
    02GEEK
    Participating Frequently
    October 25, 2018

    then try this

    Creative Cloud app installation hangs

    and if that doesn't help

    ​Installing Creative Cloud on macOS 10.12 (Sierra)

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