Impossible to install Fuse CC Preview, no download, no error, nothing...

[Norbert LE DU]

I'm desperately trying to install Fuse CC Preview on my macbook pro, but nothing happens.

No error message, no download, nothing (when the web link is saying that the download has started, just like usual when installing an Adobe CC app).

I have no problem to download any other app... What's going on?

[Sheena Kaul]

Hi,

Did you try over any other browser?

Please clear the cookies/cache of the browser and then try.

Regards,

Sheena

[Norbert LE DU]

Sheena Kaul, thanks for your help. I tried Safari and Chrome, but same results with both, even if I clear cookies and cache.

I should maybe give you a little more informations :

I use a macbook pro under yosemite. When I click on the button to download Fuse, the Adobe CC windows open (the one in the finder menu bar, with the apps listing), but then nothing happens. Fuse doesn't appears anywhere and no download seems to start, regardless the fact that the webpage is saying that the download is proceeding. I don't understand why. I use a lot of Adobe CC software, such as Photoshop, Premiere or Edge Reflow, and I don't have such a problem to install them.

Brucgovn‌, thanks, but I don't download software which are not provided by Adobe itself.

[Govardhan.V]

The links are from Adobe itself . it is just indexed on Prodesigntools that's it

http://trials3.adobe.com/AdobeProducts/FUSE/2015_1/osx10-64/Fuse_2015_1_UE.dmg

[Norbert LE DU]

Thanks Brucgovn, but I got an "access denied" answer when I try to access this link 😞

Thanks anyway for your help

[Govardhan.V · Accepted solution]

Step 1)

Click on below link and open CS 6 download page. we are not downloading anything from CS 6 page, simply we need to keep it open.

https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Step 2)

Try to download direct installer file from Prodesigntools again.

If we directly try to download of course we will get Access Denied error.

Feel free to ask for further assistance.

[Norbert LE DU]

Seems to work pretty well, thanks a lot Brucgovn‌!

[Govardhan.V]

Also, even Adobe sometimes recommends prodesigntools  ,if you need to download manually.

Check Solution 2 if you have doubts :

"Installation failed" error U44M1P7 with Adobe Creative Cloud or Adobe Creative Suite 6 updates

[Govardhan.V]

You may also try downloading from direct link :

http://prodesigntools.com/adobe-cc-2015-direct-download-links.html

Locate Fuse.zip archive file after downloading dmg :