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Participating Frequently
January 27, 2021
Question

Incompatible

  • January 27, 2021
  • 2 replies
  • 743 views

My apple computer is no longer compatible with updates from adobe PS and LR yet i am paying $10.99 per month  for something i cant use.   I spoke to adobe and they said i could download an older version and stop getting updates. Has anyone else been able to solve this problem ? I really cant afford a new computer.  

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2 replies

Legend
January 29, 2021

What's not fair? You have an older computer that can't do some things later ones can. Should Adobe hold back everyone else? Thanks to your subscription, if you ever replace your computer with a new one, there won't be any extra cost to jump right up to date with Adobe apps.

John T Smith
Community Expert
Community Expert
January 27, 2021

Did your already installed older versions stop working?

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to AT LEAST one external device
-a usb flash drive or hard drive, or write to a DVD

Participating Frequently
January 27, 2021
Thank you for your quick response As of now i have a 2018 version of PS
and LR which I have been paying for the last few years... Adobe gave Jan
and Feb free but said i would have to download old version and thats where
i stumble?
So should i go to that website you posted and download 2018 i do have of
both PS and LR?? Kind of scary don't want to lose it completely
I do have an external HD
The version i have did not stop working it just wont accept newer versions
offered in creative cloud
Kathleen
Legend
January 27, 2021

Be SURE to turn off automatic updates. Download the 2018 version if you can,  cause Adobe won't keep it around for long. Keep the download safe - meaning NOT just on your computer. no need to install the download today, it's for when your computer needs fixing. 

What is your Apple model by the way? Including year. Some people believe they can't upgrade and find they actually could.