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kathleenr16571499
Participating Frequently
January 27, 2021
Question

Incompatible

  • January 27, 2021
  • 2 replies
  • 743 views

My apple computer is no longer compatible with updates from adobe PS and LR yet i am paying $10.99 per month  for something i cant use.   I spoke to adobe and they said i could download an older version and stop getting updates. Has anyone else been able to solve this problem ? I really cant afford a new computer.  

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2 replies

T
Test Screen Name
Legend
January 29, 2021

What's not fair? You have an older computer that can't do some things later ones can. Should Adobe hold back everyone else? Thanks to your subscription, if you ever replace your computer with a new one, there won't be any extra cost to jump right up to date with Adobe apps.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 27, 2021

Did your already installed older versions stop working?

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to AT LEAST one external device
-a usb flash drive or hard drive, or write to a DVD

    K
    kathleenr16571499Author
    Participating Frequently
    January 27, 2021
    Thank you for your quick response As of now i have a 2018 version of PS
    and LR which I have been paying for the last few years... Adobe gave Jan
    and Feb free but said i would have to download old version and thats where
    i stumble?
    So should i go to that website you posted and download 2018 i do have of
    both PS and LR?? Kind of scary don't want to lose it completely
    I do have an external HD
    The version i have did not stop working it just wont accept newer versions
    offered in creative cloud
    Kathleen
    K
    kathleenr16571499Author
    Participating Frequently
    January 27, 2021
    Well let me get back to you soon I know that my Apple computer is
    approximately eight years old I am hopeful talk soon

    my I mac desktop is early 2009   OS OSX EL Capitan  So appreciative for your help

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