InDesign Update Probelm - PLEASE HELP!!!

[A70N1M0US]

So I've been at this for about a week trying to figure this out, and I'm completely lost. Every time I go to update InDesign, it runs through the install in a matter of seconds, then says "Install Failed - Learn More." Which leads to "Another installer instance is running. Wait for it to finish and try again.(U44M1P36)." Any help would be greatly appreciated.

[Steve Werner]

Moving your question to the Downloading, Installing, Setting Up forum

[Bani Verma]

Hi Andrew,

This is an error that shows up when there is another installer running on your machine, please follow the below steps to resolve this error:

WINDOWS:

1- RUN> MSCONFIG > "Hide all Microsoft services" > Now disable all services and also disable all startup programs

2- Restart Machine and try again

MAC:

1- Reboot the machine and try again

Regards,

Bani