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Correct answer Himanshu*Gupta

Hi armang53664284,

I understand that you are installing Indesign app and it installs fine and then rolls back to an uninstalled version. Please perform the following steps to fix this issue.

  • Click Go in your tools bar at top > click Utilities from drop down > open Adobe installers folder > run Indesign uninstaller > select remove with preferences.
  • Install your Indesign app from the CC Desktop app

This should help. Please let me know if this works or if any further assistance is required. Thanks!

Regards

Himanshu Gupta

2 replies

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
March 23, 2017

Moving to Creative Cloud Download & Install​

H
Adobe Employee
Himanshu*GuptaCorrect answer
Adobe Employee
March 2, 2017

Hi armang53664284,

I understand that you are installing Indesign app and it installs fine and then rolls back to an uninstalled version. Please perform the following steps to fix this issue.

  • Click Go in your tools bar at top > click Utilities from drop down > open Adobe installers folder > run Indesign uninstaller > select remove with preferences.
  • Install your Indesign app from the CC Desktop app

This should help. Please let me know if this works or if any further assistance is required. Thanks!

Regards

Himanshu Gupta

G
GNDG
Participant
March 18, 2017

i have the same problem but this happens with every app and i don't have the uninstaller

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