Install.app is missing

[aets77]

I purchased and downloaded CS5.  I expanded the Photoshop_12_1_LS1.7z file and got: The structure of the archive is damaged (Error #17540).  The ReadMe file says to double-click Install.app, but there is no file by this name on my computer.  I am using Mac OS 10.6.

[Manish-Sharma]

what is the extension of the file that got downloaded along with the .7Z file ..is it exe file or the dmg.

[aets77]

.exe

[Manish-Sharma]

The .exe file is not executable on the mac machine ....for mac we have the .dmg files.

May be you have purchased the software for windows rather then for mac. hence check the order history in the adobe account to verify.

If in case it is for the windows then you need to contact the adobe support to get the platform swap done, in this they will give you the new serial number and the installation media for mac,

for details look under the link :- http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html